One view for your team and your clients
Built for building service contractors and cleaning operators. Track issues by location, show progress in real time, and share proof of work — all from a single dashboard.
What is janitorial software with a client portal?
Janitorial software with a client portal is a shared system where a cleaning contractor and a facility client view the same operational record from different angles. The contractor sees their full multi-site dashboard; the client sees only their own facility's issues, proof of work, and contractor reports.
This solves the recurring "what's happening at my building?" question without requiring the contractor to compile and email manual reports. The portal is typically scoped per service relationship — enabled, paused, or disabled at any time without affecting other clients.
Building service contractors (BSCs), janitorial companies, and contract cleaning operators use this pattern to retain contracts during renewal review and reduce the volume of status-check messages between sites and facility management.
What breaks without it
Texts, paper logs, and memory cover the gap — until a client asks what happened, when, and by whom.
Client visibility trapped in private spreadsheets and texts
Inconsistent progress reporting across multiple sites
Manual, reactive status updates that erode trust
What CleanScan does
The scan-and-resolve workflow turns each completed task into a retrievable record. Same flow your team already uses.
Shared dashboards across facilities and contractor teams
Janitorial issue routing, proof of work, and history in one place
Multi-site management for building service contractors
What changes
Fewer status requests from clients
Consistent reporting across every contract
Clear handoff between expectations and execution
See it on your sites in five minutes.
Free workspace, no credit card, no demo call.
Built for these teams
Related reading
Why Cleaning Companies Lose Contracts (And How to Prevent It)
Commercial cleaning companies lose 25-35% of clients every year. Preventable churn often comes from weak documentation, slow response, vague standards, and poor communication.
How to Manage Multiple Cleaning Sites: Quality Control Checklist and Crew Tracking Guide
At five, ten, or fifteen locations, the old approach breaks. You need clear standards, consistent documentation, and a repeatable review process.
Common questions
Who is the client portal for?
Cleaning contractors and building service contractors (BSCs) use the portal to share operational visibility with facility clients. Each facility client sees only their sites, issues, and proof — never cross-client data.
Do clients need their own accounts?
Yes. Facility managers receive an invite, set a password, and sign in to the portal. They see live issue status, proof of work attached at resolution, and the report inbox shared by the contractor.
Can I disable the portal for a specific client?
Yes. Portal access is per service relationship — enabled, paused, or disabled at any time without affecting other clients or your internal operation.
Ditch the groupchats and email threads.
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