Privacy Policy

1. Introduction

Elisson Holdings LLC ("we," "our," or "us") operates CleanScan. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our facility management platform.

Please read this Privacy Policy carefully. By using CleanScan, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when you:

• Register for an account (name, email address, company name, phone number)
• Use our services (facility data, cleaning schedules, task completions, photos, notes)
• Contact customer support (correspondence, support tickets)
• Subscribe to our newsletter or marketing communications
• Participate in surveys, contests, or promotions

2.2 Automatically Collected Information

When you access our Service, we automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent, click patterns)
• Location data (with your permission, for facility-based features)
• Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from third-party services you connect to your account, such as authentication providers or payment processors.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process your transactions and manage your subscriptions
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities in connection with our Service
• Detect, prevent, and address technical issues and fraudulent activity
• Comply with legal obligations and protect our legal rights
• Personalize and improve your experience

4. How We Share Your Information

We may share your information in the following situations:

4.1 Within Your Organization

Information may be shared with other users in your organization according to the permissions and access controls you configure.

4.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, customer service, and marketing assistance.

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.5 With Your Consent

We may share your information for any other purpose with your consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data security and privacy
• Incident response and breach notification procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

When you request deletion of your account, we will delete or anonymize your information within 30 days, except where we are required to retain it for legal or regulatory purposes.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing your information
• Withdrawal of Consent: Withdraw your consent at any time

To exercise these rights, please contact us at privacy@cleanscan.io. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

We use the following types of cookies:

• Essential Cookies: Required for the Service to function
• Analytics Cookies: Help us understand how you use our Service
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Track your activity for advertising purposes

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. Third-Party Services

Our Service may contain links to third-party websites or services that are not owned or controlled by Elisson Holdings LLC. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

We strongly advise you to review the privacy policy of every site you visit.

10. Children's Privacy

Our Service is not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18.

If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

11. International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

12. California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt-out of sale of personal information (we do not sell your information)
• Right to non-discrimination for exercising CCPA rights

To exercise these rights, please contact us at privacy@cleanscan.io.

13. GDPR Compliance

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

The legal bases we rely on for processing your personal data include:

• Your consent
• Performance of a contract with you
• Compliance with legal obligations
• Legitimate interests (where not overridden by your data protection rights)

14. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us: