> ## Documentation Index > Fetch the complete documentation index at: https://docs.cleanscan.io/docs/llms.txt > Use this file to discover all available pages before exploring further. # Plans and Pricing > Explore CleanScan's zone-based pricing model, compare contractor and facility plans, and use the calculator to find the right tier for your operation. CleanScan pricing scales with the surface area you're accountable for — not with how many people are on your team. You pay a base price plus a per-zone rate for every monitored space. The more zones you track, the more you pay; adding a new team member costs nothing extra. ## How pricing works CleanScan uses a calculated pricing model, not flat tiers. Your monthly cost is: ```text theme={null} monthly cost = base price + (locations × zones per location × $2.50/zone) ``` The `$2.50` per-zone rate is identical across all paid plans. What differs between plans is the base price and the features unlocked at that base. The minimum is 5 zones per location. Annual billing saves 15% and waives the one-time \$99 setup fee. Month-to-month billing is available on all plans. The fastest way to see your exact price is the interactive calculator at [cleanscan.io/pricing](https://www.cleanscan.io/pricing). Enter your square footage, zones per location, and number of locations to get a figure specific to your operation. ### What counts as a zone A zone is one logical space — a locker room, a stairwell, a guest floor, an office wing. You decide the granularity. A single-location gym might have six zones; a large hotel might have fifty. CleanScan pre-populates sensible defaults by industry size, but you can override them to match your actual layout. | Facility type | Typical zones | Typical sqft | | ------------------------ | ------------- | ------------ | | Fitness / Gyms | 6–10 | 8k–25k | | Multifamily / Apartments | 15–25 | 100k–500k | | Office Buildings | 10–15 | 25k–250k | | Retail / Commercial | 5–12 | 10k–50k | | Hospitality / Hotels | 30–50 | 50k–300k | | Medical / Healthcare | 15–30 | 15k–100k | | Education / Schools | 20–40 | 50k–200k | | Industrial / Warehouse | 8–15 | 50k–500k | You can adjust your zone count at any time. Changes take effect at the next billing cycle. *** ## Plans Contractor plans are for cleaning service companies and independent operators managing zones across one or more client facilities. | Plan | Base price | Locations | SMS alerts | Tags included | | -------------- | ------------- | --------- | -------------------- | ----------------- | | **Free** | \$0 | 1 | None | 5 DIY printable | | **Solo** | \$49/mo base | 1 | None | Scales with zones | | **Crew** | \$129/mo base | Unlimited | 50/facility/mo | Scales with zones | | **Operator** | \$299/mo base | Unlimited | 500/facility/mo | Scales with zones | | **Enterprise** | Custom | Unlimited | Unlimited (fair use) | Custom | All prices are per month. Annual billing saves 15% and waives the \$99 setup fee. ### Free The Free plan lets you get started without a credit card. It covers a single facility with five printable QR codes and basic issue reporting. There are no SMS alerts and no client-facing portal. Best for: testing the platform, very small operations, or lower-traffic facilities where email notifications are sufficient. ### Solo Solo is the first paid tier. It unlocks a client portal for your one facility, gives you hardware tags (scaled to your zone and location count), and adds a weekly email digest. * 1 facility * Client portal for that facility * Public visitor QR reporting layer * Weekly email digest * Email support (48-hour response) * No SMS alerts ### Crew Crew is the recommended tier for growing service teams managing multiple client sites. It removes the one-facility cap and adds real-time SMS alerts so your team gets notified instantly when issues are reported. * Unlimited facilities * Client portals for every facility * Real-time SMS alerts (50 SMS per facility per month) * Custom email digest cadence * Multi-facility dashboard * Email support (24-hour response) ### Operator Operator builds on Crew with a higher SMS limit, branded client reports, and cross-facility analytics. It also includes an onboarding session and priority support. * Everything in Crew * 500 SMS per facility per month * Branded client reports * Cross-facility analytics * Onboarding session * Priority support ### Enterprise Enterprise is for multi-organization rollouts, procurement-driven purchases, or operations that need custom terms. Pricing is negotiated based on total zone volume. * Volume-based zone rates * Unlimited SMS (fair use) * Dedicated customer success manager * SLA and custom contract terms * Custom integrations [Talk to sales →](https://www.cleanscan.io/contact?topic=enterprise-contractor) Facility plans are for property managers, building owners, and facilities teams who want to manage zones, tags, and service relationships directly — rather than relying on a contractor to do it. | Plan | Base price | Locations | SMS alerts | Tags included | | ------------------------ | ------------- | --------- | -------------------- | ----------------- | | **Free (Client Portal)** | \$0 | 1 | None | None | | **Site** | \$49/mo base | 1 | None | Scales with zones | | **Property** | \$129/mo base | Unlimited | 50/facility/mo | Scales with zones | | **Portfolio** | \$299/mo base | Unlimited | 500/facility/mo | Scales with zones | | **Enterprise** | Custom | Unlimited | Unlimited (fair use) | Custom | ### Free (Client Portal) Free facility accounts receive contractor reports and proof-of-work through a read-only portal. You can see what your contractor has documented, but you cannot manage zones, tags, or issue routing yourself. Best for: facilities whose contractor manages the operational layer and just want visibility. ### Site Site is the first paid facility tier. It gives you active zone management, hardware tags, and the public visitor QR reporting layer for one location. ### Property Property scales to multiple locations, adds SMS alerts, and lets you manage all buildings from a single dashboard. This is the recommended anchor tier for most active facility operators. ### Portfolio Portfolio builds on Property with a higher SMS limit, custom branding, and priority support. Designed for multi-building operators managing a large physical footprint. ### Enterprise For complex multi-org deployments and procurement-driven contracts. Contact sales for terms. [Talk to sales →](https://www.cleanscan.io/contact?topic=enterprise-facility) *** ## Billing details ### Annual vs. monthly Annual plans save 15% on your total bill and waive the one-time \$99 setup fee. If you're running more than a handful of zones, the annual savings are material — the pricing calculator at [cleanscan.io/pricing](https://www.cleanscan.io/pricing) will show you the exact difference for your configuration. Month-to-month billing is available on all plans. The \$99 setup fee applies on monthly billing for all paid tiers. ### Changing your plan Go to **Settings → Billing → Change Plan** to upgrade or downgrade. * **Upgrades** take effect immediately. You're charged a prorated amount for the remainder of the billing period. * **Downgrades** take effect at the end of your current billing period. You retain access to your current plan's features until then. ### Payment methods CleanScan accepts all major credit cards (Visa, Mastercard, American Express, Discover) and ACH bank transfers. Annual Enterprise contracts can be invoiced. All payments are processed through Stripe. Invoices are generated automatically per payment. Download past invoices from **Settings → Billing → Invoice History**. *** What's included with your plan, how to order more tags, and placement guidance. Configure SMS and email alerts, quiet hours, and digest cadence. Common questions about setup, billing, tags, and troubleshooting. Get your first facility mapped and your team scanning in minutes.